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Triage Infrastructure for Modern Telehealth.

Stop relying on rigid algorithms or risky guesswork. Funnl's dynamic engine blends protocols in real-time to cut call times by 80%.

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Protocol: Abdominal Pain Assessment

QUESTION 3 OF 7

Any blood in stool?

Yes
No

Is the patient experiencing fever (> 38°C)?

Is there persistent nausea or vomiting?

SBAR PREVIEW

SITUATION

Patient presenting with abdominal pain.

BACKGROUND

No known prior medical history on file.

ASSESSMENT

+ Is the pain severe (scale > 7): Yes

- Is there a history of appendicitis: No

RECOMMENDATION

Awaiting complete assessment.

Auto-generating based on responses

Gold Standard

Powered by Schmitt-Thompson Clinical Content. Trusted by 95% of North American nurse call centers.

Tech Specs

Engineered for Clinical Precision

Every component designed with one goal: standardized, defensible triage decisions at scale.

SECURITY

Zero PHI Retention

Auth is secure; patient data is transient. Clinical logic is processed in-memory and evaporates instantly.

PROTOCOLS

Gold Standard Protocols

Licensed Schmitt-Thompson clinical content built directly into the decision engine. Trusted by 95% of call centers.

BLENDING

Dynamic Protocol Blending

No rigid linear paths. Gatekeeper questions blend multiple protocols in real-time to match complex symptoms.

DETECTION

Sentinel Risk Detection

Active background monitoring. If a high-acuity signal is detected, the engine intercepts the workflow to prioritize safety immediately.

OUTPUT

Automated SBAR

Generates perfect SBAR documentation instantly. Paste defensible, standardized notes into any EMR.

OVERRIDE

Clinical Override

The algorithm guides; you decide. Nurses retain full authority to upgrade or downgrade dispositions based on clinical judgment.

Zero Variability

Eliminate Clinical Variability.

Three different nurses. The exact same patient. 100% identical, protocol-backed dispositions. Guarantee the gold standard on every single call.

Diagram showing that three different nurses assessing the same 55-year-old patient with chest pain symptoms all arrive at an identical ER disposition with 100% matching SBAR documentation, demonstrating zero clinical variability.

Legacy vs. Funnl

Not Another EMR Plugin

Legacy Triage Software

  • Linear, single-path logic
  • Manual SBAR typing
  • Persistent database storage (High Risk)
  • Rigid, forced adherence
  • 15-minute average call time
  • Static / Outdated protocols
  • Variable, subjective outcomes

Funnl

  • Dynamic protocol blending
  • Instant SBAR generation
  • Zero-retention architecture (Stateless)
  • Nurse-led override authority
  • 3-minute keyboard workflow
  • Live Schmitt-Thompson updates
  • Defensible, standardized safety
Architecture

Zero-Retention Architecture.

We decoupled logic from storage. Our database hosts clinical protocols, not patient records. The engine creates a read-only connection to fetch standards, while all patient data remains in transient client-side memory.

Step 1Read-Only IngestionEngine retrieves encrypted Schmitt-Thompson standards. No patient data is sent upstream.
Step 2Client-Side ExecutionAll triage logic runs locally in the browser's volatile memory. Zero server-side persistence.
Step 3Standardized OutputCompiles a defensible SBAR note, ready for immediate transfer to your EMR.
Step 4Session TerminationUpon completion, the browser state resets. Patient data is permanently discarded.
Business Value

Standardize Triage.
Protect Revenue.
Mitigate Risk.

Replace variable decision-making with a standardized clinical gatekeeper. Stop revenue leakage and generate defensible documentation for every call.

3 minAverage Call Time
ZeroData Liability
100%Defensible Audits

Standardize your triage.

Deploy the infrastructure that protects your license and your revenue.

Funnl

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